Privacy Statement of KAI EUROPE GmbH:

Welcome to our website – we appreciate your interest in our company!

We are taking the protection of your personal data very seriously. Your data is processed in accordance with the applicable legal provisions on data privacy, especially in accordance with the EU General Data Protection Regulation (GDPR). This privacy statement is meant to inform you about how KAI EUROPE GmbH is processing your personal data and about the rights you are entitled to.

Personal data, in this regard, is any information which allow for the identification of a natural person. This does especially, but not exclusively, mean names, birthdates, addresses, telephone numbers, e-mail addresses, but also your IP-address. Anonymous data is present if no link to the user can be established.

Controller and Data Protection Officer

Kottendorfer Straße 5, 42697 Solingen

Contact Information
+49 (0)212 232 38-0,

Contact Details of the Data Protection Officer

Your Rights as a Data Subject

Your rights as a data subject are stipulated in Art. 15 - 22 GDPR and include the right to information, deletion, correction, data portability, restriction of data processing, objection to data processing, and the right not to be subject to fully automated decision-making (such decision-making is not executed by us - all decisions are ultimately made by humans)

To assert these rights, please contact: datenschutz@kai-europe.com. The same applies if you have questions about data processing in our company or would like to revoke your consent. You also have a right to lodge a complaint with a data protection supervisory authority at your place of residence, our statutory seat or the place of the alleged violation.

Right to Contradict against a Data Processing

Please note the following regarding the right to object:

If we process your personal data for direct marketing purposes, you are entitled to object to this data processing at any time without having to name any reasons. This also applies to profiling insofar as it is related to direct advertising.

If you object to processing for direct marketing purposes, we will no longer process your personal data for these purposes. The objection is free of charge and can be made in any form, preferably to: datenschutz@kai-europe.com.

If we process your data to protect legitimate interests, you may object to this processing at any time for reasons that arise from your particular situation; this also applies to profiling based on these provisions.

We will then no longer process your personal data unless we can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.

Purposes and Legal Bases of Data Processing

The legal bases for data processing result in particular from Art. 6 GDPR. We process your data to initiate business, to fulfill contractual and legal obligations, to carry out the contractual relationship, to offer products and services and to strengthen customer relationships, which may also include analyzes for marketing purposes and direct advertising. In addition, we may process your data if you consent to this. Before you grant your consent, we will inform you about the purpose of the data processing and your right of withdrawal.

If the consent also relates to the processing of special categories of personal data, we will expressly point this out to you in the respective situation. Processing of special categories of personal data pursuant to Art. 9 GDPR is only executed if this is required by legal regulations and there is no reason to assume that your legitimate interest in the exclusion of the processing prevails.

Transfer of Personal Data to Third Parties

We will only transfer your data to third parties within the framework of the statutory provisions or with the appropriate consent. Otherwise, it will not be transferred to third parties unless we are obliged to do so by mandatory legal provisions (Transfer to external bodies such as supervisory authorities or law enforcement authorities).

Data Recipients / Categories of Data Recipients

Within our company, we ensure that only those persons receive your data who objectively require it to execute their contractual and legal obligations.

Insofar as service providers support our specialist departments in fulfilling their tasks, the required data protection contacts have been entered into.

Transfer of Data to Third Countries / Intent to transfer Data to Third Countries

Data will only be transferred to third countries (outside the European Union or the European Economic Area) if this is required for the execution of the contractual relationship, is required by law or if you have given us your consent, Art. 6 I 1 a GDPR.

If you consent to this (see cookies), we may transfer your personal data to service providers or group companies outside the European Economic Area: USA. The EU Commission has issued an adequacy decision with regard to the USA. This means that a transfer of personal data to data importers in the USA is possible on the basis of a simple data protection contract if the respective service provider is certified according to the "Transatlantic Data Privacy Framework". If this is not the case, so-called EU standard contractual clauses with the US data importer and supplementary appropriate guarantees must be agreed. In addition, the data transfer must be assessed for its risk. We have carried out the necessary steps for each contractor in the USA, or will do the same for any future data transfer. Which of the above methods is used is described in connection with the respective service (see in particular our information on cookies in this data protection declaration).


Data Retention

We store your data as long as it is required for the respective processing purpose. Please note that numerous retention periods require that data (must) continue to be stored. This applies in particular to retention obligations under commercial or tax law (e.g. commercial code, tax code, etc.). If there are no further storage obligations, the data will be routinely deleted after the purpose has been achieved.

In addition, we may retain information where you have given us your permission or where there is a legal dispute and we use evidence within the statutory statute of limitations, which can be up to thirty years; the regular limitation period is three years.

Secure Transfer of Data

In order to protect the data stored as best as possible against accidental or intentional manipulation, loss, destruction or access by unauthorized persons, we use appropriate technical and organizational security measures. The security levels are constantly checked in cooperation with security experts and adapted to new security standards.

The exchange of data from and to our website is always encrypted. We offer HTTPS as the transmission protocol for our website, in each case using the current encryption protocols. We also offer our users the opportunity to use alternative communication channels (e.g. by surface mail).

Obligation to provide Data

Various personal data is required for the initiation, implementation and termination of the contractual relationship and the fulfillment of the associated contractual and legal obligations. The same applies to the use of our website and the various functions it offers. Please note that it is not possible to process your request or to carry out the underlying obligation without providing this data or if this data is only partially provided.

In certain cases, data must also be collected or made available due to other legal provisions.

Categories, Sources and Provenience of Data

The respective context determines which data we process: This depends on whether you place an order online, for example, or enter an inquiry in our contact form, whether you send us an application or submit a complaint.

Please note that we may also provide information for special processing situations separately as suitable.

When you visit our website, we can process the following data:

When you visit our website https://kai-europe.com/, the browser used on your device automatically sends information to our website server. This information is temporarily stored in a so-called log file. The following information is recorded without your intervention and stored until it is automatically deleted:

• Web browser and operating system used
• The IP address assigned by your internet service provider
• Files requested, amount of data transferred, downloads/file export
• Information about the websites that you call up from us, including the date and time

The legal basis for this processing is our legitimate interest in technically secure and flawless operation of the site, Art. 6 I 1 f GDPR.


If you send us a contact request via our contact form,
we may process the following personal data about you:

• Name (required)
• E-mail address (required)
• Postal address
• Telephone number
• Your message to us

We process the data that you send us in this context exclusively for the purpose of responding to your enquiry. The legal basis for the processing is your consent, which you indicate by sending the form. If your contact request is in connection with a (potential) contractual relationship, this is the legal basis.

In connection with an application you send us,
for example via our applicant mailbox,
we may process the following personal data about you:

Any data that you provide to us in this context, in particular the data that we may ask you to provide via a job advertisement or further explanation in our career content that we have posted on our website.

Your data will be processed exclusively for the purpose of deciding on the establishment of an employment relationship. This context also forms the legal basis for the processing of your data in connection with your application for a job we are advertising or your unsolicited application.

Cookies (Art. 6 I 1 f GDPR / Art. 6 I 1 a GDPR with consent)

If you grant your consent, cookies may be used on our website in addition to the technologies mentioned at the beginning for secure and technically flawless operation of the website, in particular for analysis purposes. Cookies are small text files that are stored on your computer and saved by your browser (locally on your hard drive).

Most of the cookies we use are so-called “session cookies”. These are automatically deleted after your visit. Permanent cookies are automatically deleted from your computer when their period of validity (usually six months) has expired or you delete them yourself before the period of validity expires.

Most web browsers automatically accept cookies. However, you can usually change your browser settings if you prefer not to send the information. You can then still use the offers on our website without restrictions.

Please note: If you deactivate the setting of cookies, not all functions of our website may be fully usable.

Tools and Plugins:

Analysis Tools

The tracking measures listed below are executed on the basis of your consent, Art. 6 I 1a GDPR, if not another legal basis is expressly mentioned. With the tracking measures used, we want to ensure a needs-based design and the continuous optimization of our website. On the other hand, we use the tracking measures to statistically record the use of our website and to evaluate it for the purpose of optimizing our offer for you.

Google Tag Manager

This website uses Google Tag Manager. Google Tag Manager is a solution that allows marketers to manage website tags through one interface. The Tag Manager tool itself (which implements the tags) is a cookie-less domain and does not collect any personal data. The tool triggers other tags, which in turn may collect data. Google Tag Manager does not access this data. If a deactivation has been made at domain or cookie level, this remains in place for all tracking tags implemented with Google Tag Manager. The use of Google Tag Manager is based on your consent, Art. 6 I 1 a EU-DS-GVO.

Google reCAPTCHA

We use "Google reCAPTCHA" (hereinafter "reCAPTCHA") on our websites. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). The purpose of reCAPTCHA is to check whether data entry on our websites (e.g. in a contact form) is made by a human or by an automated programme. For this purpose, reCAPTCHA analyses the behaviour of the website visitor on the basis of various characteristics. This analysis begins automatically as soon as the website visitor enters the website. For the analysis, reCAPTCHA evaluates various information (e.g. IP address, time spent by the website visitor on the website or mouse movements made by the user). The data collected during the analysis is forwarded to Google.

The reCAPTCHA analyses run completely in the background. Website visitors are not made aware that an analysis is taking place.

The data processing is carried out on the basis of our legitimate interest in the secure operation of the site, including the prevention of any misuse.

For more information on Google reCAPTCHA and Google's privacy policy, please see the following links:



In order to forward you to the country version of our website that matches you, we use the GeoIP service of the provider MaxMind Inc (14 Spring Street, Waltham, MA 02451, USA). For this purpose, your IP address is transmitted to them. The legal basis for this is our legitimate interest in technically flawless website operation that is convenient for you. Further details can be found in the privacy policy of MaxMind Inc. at https://www.maxmind.com/en/privacy-policy entnehmen.


This app uses MapBox, a mapping service provided by Mapbox Inc, 740 15th St NW, Washington, DC 20005, USA, upon consent. By using Mapbox's features, information including your IP address and location data may be transmitted to Mapbox. When you access a page that contains Mapbox maps, your browser establishes a direct connection with Mapbox's servers. The map content is transmitted by Mapbox directly to your terminal device and integrated into the website. The use of Mapbox maps is based on your consent, Art. 6 I 1 a DS-GVO.

More information about MapBox's processing of your personal data:

Advertising purposes for existing customers (Article 6 I 1 f GDPR)

KAI EUROPE GmbH is interested in nurturing our customer relationship and in sending you information and offers about our products/services. We therefore process your data in order to send you corresponding information and offers at random intervals by e-mail or by surface mail.

If you do not agree with this approach, you can object to the use of your personal data for direct marketing purposes at any time; this also applies to profiling insofar as it is related to direct advertising. If you object, we will no longer process your data for this purpose.

The objection can be made free of charge and informally without giving reasons and should be sent to +49 (0)212 232 38-0, by email to datenschutz@kai-europe.com or by surface mail to KAI EUROPE GmbH, Kottendorfer Straße 5, 42697 Solingen.

External Links

Our website also contains - clearly identifiable - links to websites of other companies. If there are links to websites of other providers, we have no influence on their content. Therefore, no guarantee or liability can be accepted for this content. The respective provider or operator of the website is responsible for the content of these websites.

The linked pages were checked for possible and apparent violations of law at the time of linking. Illegal content was not identified at the time of linking. However, a permanent control of the content of the linked pages is not reasonable without concrete evidence of an infringement. Upon notification of rights violations, such links will be removed promptly.

Information on Data Protection on social Media/social Networks

If we operate company accounts on social media in order to communicate with customers, prospects and users registered there and to be able to inform them there about our offers, we provide data protection information through https://kai-europe.com/datenschutzerklaerung/.

Please note that such data protection information can only relate to the area of our responsibility for data processing carried out there, as it results from applicable data protection law and in accordance with the data protection agreements we have concluded with the respective social media providers.

In addition to KAI EUROPE GmbH, Meta Platforms Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, is responsible for our company websites on Facebook and Instagram in terms of data protection law.

However, you use these platforms and their functions on your own responsibility. This applies in particular to the use of the interactive functions (e.g. commenting, sharing, rating) that are made available to you by the respective platform. We would also like to point out that your data may be processed outside the European Union.

We maintain social media accounts ourselves in order to communicate with visitors to these pages and to inform them about our offers in this way. We may also collect data for statistical purposes, which helps us to develop and optimise our social media content and make our offer more attractive. The data required for this purpose (e.g. total number of page views, page activities and data provided by visitors, interactions) are processed by the social networks and made available to us. We have no influence on the generation and presentation of this data.

In addition, your personal data may be processed by the social media providers for market research and advertising purposes. It is possible, for example, that usage profiles are created based on your usage behaviour and the resulting interests. This allows, among other things, advertisements to be placed within and outside the platforms that correspond to your presumed interests. Cookies are usually stored on your computer for this purpose. Independently of this, data that is not directly collected on your end devices may also be stored in your usage profiles. Processing also takes place across devices; this applies in particular, but not exclusively, if you are registered as a member and logged in to the respective platforms.

Beyond that, we do not process any personal data about you in this respect.

The processing of your personal data by KAI EUROPE GmbH is based on your consent, which you may declare to the respective social media service with effect for us.

If you are a member of a social network and do not want the network to collect data about you via our website and link it to your stored membership data with the respective network, you must

• log out of the respective network before visiting our fan page,
• delete the cookies present on the device and
• exit and restart your browser.

After logging in again, however, you will once more be recognisable to the network as a specific user.

For a detailed description of the respective processing and how you can revoke your consent, please refer to the information linked below:

• Facebook
Privacy policy: https://www.facebook.com/about/privacy/;
Opt-out: https://www.facebook.com/settings?tab=ads and

• Instagram
Privacy policy: https://help.instagram.com/519522125107875;
Opt-out: optout.networkadvertising.org/ and

Further Information

Your trust is important to us! Therefore, KAI EUROPE GmbH is ready to answer your questions regarding the processing of your personal data any time. If you have any questions that the data protection declaration could not answer, or if you would like more detailed information on certain aspects, please feel free to contact us at any time.

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